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Dynamics 365 Sales

Activate digital selling

Meet buyers where they are

Upgrade buying experiences with today’s must-have digital sales and remote engagement.

Build relationships

Add a personal touch in a digital world with connected data across LinkedIn Sales Navigator, Dynamics 365, and Microsoft 365.

Work together

Deliver frictionless engagement with a connected sales team

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Boost seller productivity

Reduce seller burden using familiar and cohesive tools and streamlined sales force automation processes.

Adapt to rapid changes

Make faster, more informed decisions using real-time sales insights and extensible and scalable sales solutions.

Real customers, real results

11-month ROI

C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.

Help sellers sell and buyers buy

Bring together the entire sales team to facilitate the buyer journey

  • Sales managers
  • Sales operations
  • Prioritised customers and activities
  • Effective conversation techniques
  • Built-in collaboration
  • Planning and forecasting
  • Real-time visibility
  • Coaching at scale
  • Tailor for specific roles
  • Customisable AI
  • Configurable sales process

Magic Quadrant for Sales Force Automation

Microsoft named a Leader in the 2020 Gartner Magic Quadrant for Sales Force Automation1

Expand digital experiences with complementary solutions

Provide coordinated virtual engagement using an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.

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Provide fast and convenient experiences using always-on chatbots that qualify and assist customers and seamlessly hand them off to a live agent.

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Automatically personalise engagement based on customer feedback gathered through surveys.

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1 Gartner does not endorse any supplier, product or service depicted in its research publications, and does not advise technology users to select only those suppliers with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.