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Dynamics 365 pricing

Select a business area to view pricing information

  • Customer Data Platform
  • Sales
  • Service
  • Marketing
  • Supply Chain
  • HR
  • Finance
  • Project Management
  • Small and medium business
Customer Data Platform
Customer Data Platform First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From RM6,300

Per tenant/month

Customer Voice
From RM840 2

Per tenant/month

Customer Data Platform
Customer Data Platform
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From RM6,300

Per tenant/month

Customer Voice
From RM840 2

Per tenant/month

1 Subsequent pricing applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 When purchased as a standalone application or additional capacity.

Sales
Sales First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
RM273

Per user/month

RM84

Per user/month

Sales Enterprise
RM399

Per user/month

RM84

Per user/month

Sales Premium
RM567

Per user/month

Sales
Sales
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
RM273

Per user/month

RM84

Per user/month

Sales Enterprise
RM399

Per user/month

RM84

Per user/month

Sales Premium
RM567

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Service
Service First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
RM210

Per user/month

RM84

Per user/month

Customer Service Enterprise
RM399

Per user/month

RM84

Per user/month

Field Service
RM399

Per user/month

RM84

Per user/month

Remote Assist
RM273

Per user/month

RM84 2

Per user/month

Service
Service
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
RM210

Per user/month

RM84

Per user/month

Customer Service Enterprise
RM399

Per user/month

RM84

Per user/month

Field Service
RM399

Per user/month

RM84

Per user/month

Remote Assist
RM273

Per user/month

RM84 2

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.

Marketing
Marketing First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From RM6,300

Per tenant/month

From RM3,150 2

Per tenant/month

Marketing
Marketing
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From RM6,300

Per tenant/month

From RM3,150 2

Per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 10 users minimum of qualifying Dynamics 365 app.

Supply Chain
Supply Chain First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
Contact us for pricing
Guides
RM273

Per user/month

Supply Chain
Supply Chain
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
Contact us for pricing
Guides
RM273

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

HR
HR First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
Contact us for pricing
HR
HR
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
Contact us for pricing

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Finance
Finance First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
Contact us for pricing
Finance
Finance
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
Contact us for pricing

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Project Management
Project Management First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
Contact us for pricing
Project Management
Project Management
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
Contact us for pricing

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Small and medium business
Small and medium business First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
RM210

Per user/month

RM84

Per user/month

Sales Professional
RM273

Per user/month

RM84

Per user/month

Small and medium business
Small and medium business
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
RM210

Per user/month

RM84

Per user/month

Sales Professional
RM273

Per user/month

RM84

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9% or above uptime SLA

Microsoft 365 integration

Intelligent technologies

Phone and web support