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Dynamics 365 pricing

Select a business area to view pricing information

  • Customer Data Platform
  • Sales
  • Service
  • Marketing
  • Commerce
  • Supply Chain
  • HR
  • Finance
  • Project Management
  • Small and medium business
Customer Data Platform
Customer Data Platform First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From ₹ 1,08,070

Per tenant/month

From ₹ 72,045

Per tenant/month

Customer Voice
From ₹ 14,410 2

Per tenant/month

Customer Data Platform
Customer Data Platform
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From ₹ 1,08,070

Per tenant/month

From ₹ 72,045

Per tenant/month

Customer Voice
From ₹ 14,410 2

Per tenant/month

1 Subsequent pricing applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 When purchased as a standalone application or additional capacity.

Sales
Sales First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
₹ 4,685

Per user/month

₹ 1,440

Per user/month

Sales Enterprise
₹ 6,845

Per user/month

₹ 1,440

Per user/month

Sales Premium
₹ 9,725

Per user/month

Microsoft Relationship Sales
₹ 9,964.86

Per user/month

Sales
Sales
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
₹ 4,685

Per user/month

₹ 1,440

Per user/month

Sales Enterprise
₹ 6,845

Per user/month

₹ 1,440

Per user/month

Sales Premium
₹ 9,725

Per user/month

Microsoft Relationship Sales
₹ 9,964.86

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Service
Service First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
₹ 3,600

Per user/month

₹ 1,440

Per user/month

Customer Service Enterprise
₹ 6,845

Per user/month

₹ 1,440

Per user/month

Field Service
₹ 6,845

Per user/month

₹ 1,440

Per user/month

Remote Assist
₹ 4,685

Per user/month

₹ 1,440 2

Per user/month

Service
Service
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
₹ 3,600

Per user/month

₹ 1,440

Per user/month

Customer Service Enterprise
₹ 6,845

Per user/month

₹ 1,440

Per user/month

Field Service
₹ 6,845

Per user/month

₹ 1,440

Per user/month

Remote Assist
₹ 4,685

Per user/month

₹ 1,440 2

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.

Marketing
Marketing First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From ₹ 54,035

Per tenant/month

From ₹ 54,035 2

Per tenant/month

Marketing
Marketing
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From ₹ 54,035

Per tenant/month

From ₹ 54,035 2

Per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 10 users minimum of qualifying Dynamics 365 app.

Commerce
Commerce First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Commerce
₹ 12,970

Per user/month

₹ 2,160

Per user/month

Fraud Protection
₹ 72,045

Per tenant/month

Commerce
Commerce
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Commerce
₹ 12,970

Per user/month

₹ 2,160

Per user/month

Fraud Protection
₹ 72,045

Per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Supply Chain
Supply Chain First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
₹ 12,970

Per user/month

₹ 2,160

Per user/month

Guides
₹ 4,685

Per user/month

Supply Chain
Supply Chain
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
₹ 12,970

Per user/month

₹ 2,160

Per user/month

Guides
₹ 4,685

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

HR
HR First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
₹ 8,645

Per user/month

₹ 2,160

Per user/month

HR
HR
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
₹ 8,645

Per user/month

₹ 2,160

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Finance
Finance First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
₹ 12,970

Per user/month

₹ 2,160

Per user/month

Finance
Finance
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
₹ 12,970

Per user/month

₹ 2,160

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Project Management
Project Management First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
₹ 8,645

Per user/month

₹ 2,160

Per user/month

Project Management
Project Management
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
₹ 8,645

Per user/month

₹ 2,160

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Small and medium business
Small and medium business First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Business Central Essentials
₹ 5,045

Per user/month

Business Central Premium
₹ 7,205

Per user/month

Customer Service Professional
₹ 3,600

Per user/month

₹ 1,440

Per user/month

Sales Professional
₹ 4,685

Per user/month

₹ 1,440

Per user/month

Small and medium business
Small and medium business
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Business Central Essentials
₹ 5,045

Per user/month

Business Central Premium
₹ 7,205

Per user/month

Customer Service Professional
₹ 3,600

Per user/month

₹ 1,440

Per user/month

Sales Professional
₹ 4,685

Per user/month

₹ 1,440

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9% or above uptime SLA

Microsoft 365 integration

Intelligent technologies

Phone and web support